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Settings - Templates

Help article related to the Settings - Templates view

Sparky Support avatar
Written by Sparky Support
Updated over 3 years ago

These are the settings related to Templates. Here you can input the following to customise your Templates (across Emails and GPS notifications) with preferred phrasing and details.

Anything you see within "< >" is just a placeholder, to indicate it will be replaced with a relevant value from within the Sparky system. For example, when you see <Customer Name>, it will be replaced with 'John Brown' (if that is the name in the Sparky system for that Customer).

  • Email Templates to Customers (Subject & Body pairs), for any

    • Quote

    • Draft Invoice & Tax Invoice

    • Invoice Due

  • Notification Templates

    • GPS - Staff on the way to Job Contact (bell notification)

    • GPS - Staff on the way to Job Contact (SMS)

    • GPS - Staff on the way to Job Contact (SMS) - GPS not enabled

ps. hover your mouse over the 'i' symbol for a tooltip of available parameters that you can select from

ps. This article has been extracted from the Settings All-In-One reference article, which allows you to scroll/scan/browse/search through All settings, if required.

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